Service
Tier-1 support that never sleeps.
AI agents that handle the repetitive questions your team answers 40 times a day — order status, FAQs, policy lookups, account issues. Complex tickets get routed to humans instantly. Simple ones get resolved in seconds.
The problem
Your support team spends 70% of their day answering the same questions. Every delayed response is a frustrated customer. Every after-hours ticket is a lost opportunity.
"We knew we needed to automate this. We just didn't have the in-house team to do it. Loopware was the call we should have made 18 months earlier."
We audit your top 50 support ticket categories and draft response playbooks.
We train a custom AI agent on your product knowledge base, policies, and tone.
The agent plugs into your existing helpdesk (Intercom, Zendesk, HubSpot, email).
We monitor resolution rates weekly and retrain on edge cases.
Case Study
Regional e-commerce brand
Reduced support headcount from 4 FTEs to 1.5 within 90 days. CSAT went up 12 points because humans only handled tickets they could actually resolve well.
Describe your current workflow and we'll map out exactly what we'd automate — no commitment required.